Privacy Policy

BSTT BRAND CONSULTING STUDIO SA DE CV, located at And. 6, Mzn. Lt.25 #304 Col. Plutarco Elías Calles 42035, is responsible for the use and protection of your personal data used on the website www.bstt.mx, guaranteeing that it will never be shared with third parties and that we also do not collect sensitive information, protecting your information with SSL encryption. In this regard, we inform you of the following:

Privacy Department
To handle any request regarding the exercise of your ARCO rights, the revocation of consent you have granted us for the processing of your personal data, or regarding the purposes for processing your personal data, we make our privacy department available through the following contact channels:

INFORMATION DEPARTMENT
Email: hola@bstt.mx

In order to communicate with you, please include the following personal and contact information in your request:

  • Name of the data owner.
  • Authorization letter from the data owner in case the request is made by someone other than the data owner.
  • Copy of the data owner’s official identification.
  • Email address.
  • Phone number.

After receiving your request, you will receive our response within a maximum period of twenty business days through the contact channels you provide us.

For what purposes will we use your personal data?
The personal data we collect from you will be used for the following purposes, which are necessary for the service you are requesting:

  • For contact purposes.
  • Billing and collection.


Additionally, we will use your personal information for the following purposes, which are not necessary for the requested service but allow us to provide you with better service:

  • For advertising, marketing, or commercial prospecting purposes.

If you do not want your personal data to be processed for these additional purposes, you may contact our Privacy Department through the channels established in this notice and indicate your refusal for these purposes. Refusing the use of your personal data for these additional purposes may not be a reason for us to deny you the services or products you request or contract with us.

What personal data will we use for these purposes?
In order to carry out the purposes described in this notice, we will use the following personal data:

  • Contact information (name, phone, address, email).
  • Billing and payment information (company name, tax ID, tax address, credit or debit cards).

How can you Access, Rectify, or Cancel your personal data, or Object to its use?
You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); to have us delete it from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations set forth in the regulations (Cancellation); as well as to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights. If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department through the channels established in this notice.

How can you revoke your consent for the use of your personal data?
You may revoke the consent that you have, where applicable, granted us for the processing of your personal data. However, it is important to keep in mind that we may not be able to address your request or discontinue use immediately in all cases, since we may be required to continue processing your personal data due to a legal obligation. Likewise, you should consider that, for certain purposes, revoking your consent will mean that we can no longer provide you with the service you requested, or it will result in the termination of your relationship with us. To learn about the procedure and requirements for revoking your consent, you may contact our Privacy Department through the channels specified in this notice.

How can you limit the use or disclosure of your personal information?
If you wish to limit the use or disclosure of your personal information, you may contact our Privacy Department through the channels specified in this notice.

Use of Cookies and Web Beacons
Cookies are pieces of information in the form of small files that are stored on your hard drive and are generated by our website. These files make interacting with our site faster and easier, by remembering preferences or registration data on our site. The information they contain may be used when you visit our site, and we use them so that you can browse in a more efficient and enjoyable way.

The cookies we use may be of different types:

  • Cookies that keep a session active while you browse our site and save the items you have added to your shopping cart.
  • Cookies that are used to remember your preferences or settings, to know if it is your first time visiting our site, to show relevant items, or to enable social media components such as Facebook, Twitter, etc.
  • Cookies that record the pages you visit or items you view on our site for statistical purposes.
  • Cookies from advertising service providers that record the pages you visit, searches, or items selected on our site in order to personalize the ads shown to you.

In addition, some of our pages or emails may contain small invisible images called «web beacons» or «pixel tags.» Web beacons are used to count the number of times a page or email has been viewed and allow us to measure data for marketing purposes.

How can you find out about changes to this privacy notice?
This privacy notice may undergo modifications, changes, or updates arising from new legal requirements; from our own needs regarding the products or services we offer; from our privacy practices; from changes in our business model, or for other reasons.

Additionally, we are committed to keeping you informed of any changes this privacy notice may undergo through the email address you provide us during registration. If you believe your personal information has been compromised, you have the right to come forward.